The Power of Voice,
Programmed Your Way
eSMS Africa Programmable Voice liberates your phone system from the limitations of physical lines. By leveraging our powerful, intuitive API, you can weave advanced voice features directly into your applications and workflows.
Build custom voice solutions - from intelligent IVRs to mass notification systems - that enhance customer experience and drive operational efficiency, all without expensive hardware.
Your Toolkit for Voice Innovation
Everything you need to build world-class voice experiences, accessible through a single API.
Call Conferencing
Connect multiple callers into a single high-quality bridge. Integrate with your CRM to identify participants and manage access dynamically.
Intelligent Call Transfer
Programmatically route active calls to the right agent, department, or external number based on context or user input - instantly.
Text-to-Speech & Playback
Read dynamic content to callers using Google-integrated TTS (Standard, Wavenet, Chirp 3), or stream pre-recorded audio from anywhere on the web.
Browser-Based VoIP
Make and receive calls directly from your web app using secure SIP endpoints. Cut infrastructure costs; your team just needs a browser and headset.
Call Recording
Record calls on-demand or automatically into accessible MP3 files - perfect for QA in call centres, compliance, and capturing survey responses.
SIP Trunking
Route high volumes of calls through our robust African network to your existing PBX or virtual phone provider. Reduce costs, unify channels.
Dynamic Call Queues
Handle high call volumes effortlessly. Enqueue callers, play custom hold music, and distribute to the next available agent - no caller left behind.
Solve Real Problems with Voice
From fintech to agriculture, voice unlocks powerful interactions across every sector.
Two-Factor Authentication
Deliver OTPs via voice call - a highly reliable fallback for users who can't receive SMS, protecting accounts from fraud.
Smarter Call Centres
Build IVR menus, intelligent routing, call recording, and dynamic queues to differentiate how your business responds to every customer.
Customer Notifications
Proactively alert customers about appointments, payment confirmations, or delivery updates with automated voice messages that get heard.
Surveys & Data Collection
Conduct large-scale voice surveys using IVR prompts and the Record action - responses stored directly into your database for instant analysis.
Premium Rate Services
Monetize voice apps - interactive services, exclusive audio content, or trivia - on our Premium Rated numbers with revenue-share capability.
Voice Broadcasting
Reach thousands of contacts with a single call blast and pre-recorded message. Ideal for marketing campaigns, alerts, or community announcements.
Smart Call Tagging
Tag call sessions with custom metadata using ClientRequestID - by campaign, agent, outcome, or segment - for granular analytics and reporting.
Simple, Local Pricing
Select your country to view pricing in local currency. No hidden fees.
Phone Numbers - Kenya
| Type | Setup | Monthly | Deposit |
|---|---|---|---|
| Regular (Safaricom & Airtel) | KES 5,000 + 16% VAT | KES 2,000 + 16% VAT | - |
| Toll-Free 800 (Safaricom) | KES 20,000 + 16% VAT | KES 15,000 + 16% VAT | KES 50,000 |
| Premium Rated (Safaricom) | KES 20,000 + 16% VAT | KES 15,000 + 16% VAT | - |
Local Call Charges
| Type | Cost |
|---|---|
| Regular Incoming | KES 0.50 / min |
| Regular Outgoing | KES 2.50 / min |
| SIP Outgoing | KES 0.25 / min |
| Toll-Free Incoming | KES 2.50 / min |
| Call Conference | KES 0.50 / min |
Text-to-Speech Charges All markets
| Voice Engine | Cost (USD) |
|---|---|
| Google TTS Standard | $0.000008 per character |
| Google TTS Wavenet (Studio) | $0.000032 per character |
| Google Chirp 3 (AI) | $0.000060 per character |
Calls Per Second (CPS) Capacity
| CPS | Monthly Cost |
|---|---|
| 1 call / second | Included |
| 2 calls / second | KES 3,000 + 16% VAT |
| 3 calls / second | KES 6,000 + 16% VAT |
| 4 calls / second | KES 9,000 + 16% VAT |
| 5 calls / second | KES 12,000 + 16% VAT |
All prices subject to VAT where applicable. A refundable deposit may be required for Toll-Free numbers. Contact us for international rate card.
Ready to Power Your Voice?
Join businesses across Africa already using eSMS Africa's programmable voice platform. No hardware. No upfront commitment. Start building in minutes.