Cookie Policy
This policy explains how eSMS Africa uses cookies and similar tracking technologies when you visit our website or use our platform.
2. How We Use Them
We use cookies to keep you signed in, remember your preferences, protect your account from fraud, and understand how our website is used so we can improve it. We do not use cookies to serve advertising or build marketing profiles.
3. Types We Use
- Essential cookies - required for the platform to function. These manage authentication sessions and security tokens. You cannot opt out of these while using the service.
- Preference cookies - remember settings such as language, region, and display preferences across visits.
- Analytics cookies - collect anonymised data on how visitors use our website (pages visited, session duration, referral source). Used to improve the site. These are only set with your consent.
- Security cookies - help detect and prevent fraudulent sign-ins, credential stuffing, and abuse.
4. Third-Party Cookies
We do not allow third-party advertising cookies on our website. We may use third-party analytics services (e.g. for aggregated traffic analysis) that set their own cookies subject to their own privacy policies. Where this applies, we will request your consent beforehand.
Payments are processed by Flutterwave, which may set cookies during the checkout flow. Their cookie practices are governed by Flutterwave's privacy policy.
5. Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to block, delete, or be notified when cookies are set. Note that disabling essential cookies will prevent you from signing in or using the platform.
Browser guides:
- Chrome - Settings → Privacy and security → Cookies
- Firefox - Settings → Privacy & Security → Cookies and Site Data
- Safari - Preferences → Privacy → Manage Website Data
- Edge - Settings → Cookies and site permissions
To opt out of analytics cookies specifically, you may also use browser do-not-track settings where supported.
6. Changes to This Policy
We may update this policy as we change technologies or regulatory requirements. Material changes will be communicated via platform notice or email. Continued use of our website after an update constitutes acceptance.
7. Contact
For questions about our use of cookies:
eSMS Africa Infrastructure Ltd (Eira Digital Co. Limited)
legal@eiradigital.com · Nairobi, Kenya